IT and the Performance of Healthcare Through the Transaction Cost Mechanism During Turbulence Conditions

DOI

10.2991/978-94-6463-244-6_72How to use a DOI?

Keywords

transaction cost; information technology; hospital; turbulence

Abstract

This article aims to investigate the connection between hospital performance under challenging circumstances and information technology. This study used a quantitative approach with an online survey. A structural equation model (SEM) with Smart PLS was used for data analysis. The findings of this study demonstrate that using IT can lower transaction costs. The performance of hospitals can then be enhanced through low transaction costs. Conditions related to turbulence have no impact on the connection between transaction costs and hospital performance. This research’s findings help shape a theory on transaction costs in hospitals and contribute to practitioners regarding IT to improve hospital performance.

Copyright

© 2024 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Andri Rianawati
PY  - 2023
DA  - 2023/09/30
TI  - IT and the Performance of Healthcare Through the Transaction Cost Mechanism During Turbulence Conditions
BT  - Proceedings of the 20th International Symposium on Management (INSYMA 2023)
PB  - Atlantis Press
SP  - 504
EP  - 510
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-244-6_72
DO  - 10.2991/978-94-6463-244-6_72
ID  - Rianawati2023
ER  -