The effect of competence, emotional quotient, and financial quotient on the business performance of small and medium enterprises in Surabaya, Indonesia

DOI

10.2991/insyma-19.2019.25How to use a DOI?

Keywords

entrepreneur competence, emotional quotient, financial quotient, SME’s performance

Abstract

This study aims to analyze the effect of competence, emotional quotation, and financial quotient on the business performance of Small and Medium Enterprises (SMEs) in Surabaya, Indonesia. The study was conducted on 75 SMEs in Surabaya that run food and handicraft businesses, have about 10 to 50 employees and been operating for more than 5 years. The research methodology used in this research was descriptive explorative and data collected through the survey method with a questionnaire instrument. The result of this study is that competence, emotional quotation, and financial quotient simultaneously had a significant effect on business performance, while competence and emotional quotients partially had a significant effect on business performance, but financial quotient has no significant impact on business performance of SMEs.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Siti Mujanah
AU  - Tri Ratnawati
AU  - Amiartuti Kusmaningtyas
PY  - 2019/03
DA  - 2019/03
TI  - The effect of competence, emotional quotient, and financial quotient on the business performance of small and medium enterprises in Surabaya, Indonesia
BT  - Proceedings of the 16th International Symposium on Management (INSYMA 2019)
PB  - Atlantis Press
SP  - 99
EP  - 102
SN  - 2352-5398
UR  - https://doi.org/10.2991/insyma-19.2019.25
DO  - 10.2991/insyma-19.2019.25
ID  - Mujanah2019/03
ER  -