Proceedings of the International Conference on Social and Politics (ICSP 2023)

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Digital Government: Efforts and Problems in The Realization of Smart Governance

Authors
Siti Aisyah1, *, Dedy Juniadi2, Daniel Pasaribu1, Nong Ayu Triyanti Utami Hakim1, Dina Fadiyah1
1Government Science of Univeritas Terbuka, Banten, Indonesia
2Taxation of Univeritas Terbuka, Banten, Indonesia
*Corresponding author. Email: aisyah@ecampus.ut.ac.id
Corresponding Author
Siti Aisyah
Available Online 19 January 2024.
DOI
10.2991/978-2-38476-194-4_31How to use a DOI?
Keywords
digital; governance; government; smart
Abstract

This study aims to analyze the application of digital government that has been implemented in local governments in the context of realizing smart government. The problem in this study is the number of applications that develop in local government but have not shown the efficacy and ease of public access to various information and public services. This research is qualitative research. Data was taken in four locations, namely Semarang City, East Lombok Regency, South Tangerang City, and Bitung City. Data collection was carried out through in-depth interviews and direct observation to the research location and website observation. The informants interviewed were selected by purposive techniques. The instruments are prepared based on the concepts and theories of good governance. The findings show that the adoption of integrated technology in governance is useful for realizing a more efficient, effective, communicative, and improved government performance. Changes in traditional patterns in public services and more transparent, accountable, and fair bureaucratic governance can be done in various ways, but the adoption of technology provides a significant acceleration towards smart governance. On the other hand, local government policy support has an impact on accelerating the realization of smart governance and has a positive impact on the community. The implication of this research is the need for further studies on the impact of smart governance for improving public welfare.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Social and Politics (ICSP 2023)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
19 January 2024
ISBN
10.2991/978-2-38476-194-4_31
ISSN
2352-5398
DOI
10.2991/978-2-38476-194-4_31How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Siti Aisyah
AU  - Dedy Juniadi
AU  - Daniel Pasaribu
AU  - Nong Ayu Triyanti Utami Hakim
AU  - Dina Fadiyah
PY  - 2024
DA  - 2024/01/19
TI  - Digital Government: Efforts and Problems in The Realization of Smart Governance
BT  - Proceedings of the International Conference on Social and Politics (ICSP 2023)
PB  - Atlantis Press
SP  - 291
EP  - 298
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-194-4_31
DO  - 10.2991/978-2-38476-194-4_31
ID  - Aisyah2024
ER  -