Village Digitalization Through the E Office Application in Jati Endah Village, Cilengkrang District, Bandung Regency in 2023

DOI

10.2991/978-2-38476-194-4_2How to use a DOI?

Keywords

Village Digitalization; E-government; E-Office

Abstract

This research is about Village Digitalization through eoffice Applications in Jati Endah Village, Cilengkrang District, Bandung Regency, West Java Province, it is based on that to realize good governance and clean from KKN practices, then agile (agile) at this time the transformation of services and the use of Technology and Information must be a necessity, e-government which is a tool for digital-based public services that is adopted and even applied by the government, as an effort to increase the effectiveness and efficiency of government services (Presidential Decree 132 of 2022). The successful aspect of e-government is an important factor in the village digitization process, so this research was conducted with a theoretical approach to the success elements of e-government development according to the results of studies and research from Harvard JFK School of Government in Indrajit (2004: 15).

The research method used is a qualitative approach, for data collection techniques through interviews with information who understand research problems, then literature studies and information are determined through purposive techniques, while for data analysis using the Miles and Huberman model and for data validity is carried out through source triangulation and data triangulation.

The results showed that Village Digitalization through eoffice in Jati Endah Village in the element of support was well implemented, this was manifested in adequate budget allocation, prioritizing policies and regulations that support digitalization, and building appropriate technology infrastructure. In the capacity element ( capacity) the village government must have an apparatus that has the ability and expertise in operating and able to maintain the e office system, there needs to be synergy with other government agencies to optimize the use of information technology in public services. In the Value element (value) of eoffice that is applied has not impacted its benefits as a tool to assist the community in the provision of public services, eoffice is only limited to use for the purposes of digital correspondence, namely affixing a barcode signature of the Village Head. In addition to these elements, there are elements of willingness and local culture elements found from the research that has been carried out, namely in the form of no public awareness to support the implementation of electronic-based government and Some people in Jati Endah Village are not fully computer and internet literate, this is due to the culture of people who prefer manual methods rather than using electronic media in doing various jobs.

Therefore, it is recommended to improve the competence of digital human resources, the improvement of the eoffice application to be used as a tool for public services to be more effective and efficient, and the synergy between the village government and other related elements will ensure the smooth and sustainable digitalization of eoffice.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Agus Taryana
AU  - Nandang Alamsah Deliarnoor
AU  - Utang Suwaryo
AU  - Neneng Yani Yuningsih
PY  - 2024
DA  - 2024/01/19
TI  - Village Digitalization Through the E Office Application in Jati Endah Village, Cilengkrang District, Bandung Regency in 2023
BT  - Proceedings of the International Conference on Social and Politics (ICSP 2023)
PB  - Atlantis Press
SP  - 4
EP  - 12
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-194-4_2
DO  - 10.2991/978-2-38476-194-4_2
ID  - Taryana2024
ER  -