Proceedings of the International Conference on Social and Politics (ICSP 2023)

Optimizing Public Services Through Regional Innovation (Case Study of Regional Innovation in Mojokerto City)

Authors
Mayuko Galuh Mahardika1, *, Tanazza Zalsabella Firsty1
1Brawijaya University, Malang, Indonesia
*Corresponding author. Email: mayukogm92@ub.ac.id
Corresponding Author
Mayuko Galuh Mahardika
Available Online 19 January 2024.
DOI
10.2991/978-2-38476-194-4_20How to use a DOI?
Keywords
Local innovation; Public service; Local government
Abstract

In today's era of globalization, government innovation is becoming increasingly important as the challenges and complexities faced by governments increase. These challenges include issues such as economic uncertainty, climate change, and rapid technological advancements. To overcome these challenges, governments need to be able to develop innovative and effective solutions.

Decentralization and Regional Autonomy that places local governments to be able to manage their own household affairs will certainly place great demands on the administration of government in the regions. Starting from governance to the delivery of public services to the community that are required to run effectively and efficiently, it seems that breakthroughs can be made through government innovations in various fields for the implementation of a more optimal government.

Government innovation is also very important in order to improve the quality of public services. This quality improvement contains several elements (Purwanto, 2000: 4), namely new knowledge, new ways (new practices), new goods / objects (new products), new technology, new inventions. With the fulfillment of these elements, innovation can help the government to create a system that is more transparent, accountable, and responsive to the needs of the community. In addition, government innovation can also encourage active community participation in the development process. By utilizing technology and developing participatory systems, the government can open access for the public to provide input and participate in the decision-making process.

This paper will look at the course of Government Innovation implemented by the local government of Mojokerto City in improving the quality of public services and optimizing governance.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Social and Politics (ICSP 2023)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
19 January 2024
ISBN
10.2991/978-2-38476-194-4_20
ISSN
2352-5398
DOI
10.2991/978-2-38476-194-4_20How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Mayuko Galuh Mahardika
AU  - Tanazza Zalsabella Firsty
PY  - 2024
DA  - 2024/01/19
TI  - Optimizing Public Services Through Regional Innovation (Case Study of Regional Innovation in Mojokerto City)
BT  - Proceedings of the International Conference on Social and Politics (ICSP 2023)
PB  - Atlantis Press
SP  - 181
EP  - 185
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-194-4_20
DO  - 10.2991/978-2-38476-194-4_20
ID  - Mahardika2024
ER  -