The Influence of Internal Quality Assurance and Quality Culture on Performance of Higher Education Institution

DOI

10.2991/icream-18.2019.56How to use a DOI?

Keywords

internal quality assurance; quality culture; organizational performance

Abstract

The aims of this study are, to evaluate the influence of the University's internal quality assurance on the culture of quality and organizational performance. The study was conducted at five State Universities in the Province of Bangka Belitung Islands. Survey design is used in data collection by using questionnaire instruments. The data analysis uses regression analysis and factor analysis (SEM/Structural Equation Modeling). The results showed that, the internal quality assurance of Higher Education had a positive and significant effect on Quality Culture and organizational performance. The quality culture has a negative effect on its performance of Higher Education organizations. This means that, to develop a quality culture and organizational performance, the universities need to improve their internal quality assurance.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Andi Arif Rifa’i
AU  - Johar Permana
AU  - Aan Komariah
AU  - Asep Sudarsyah
PY  - 2019/03
DA  - 2019/03
TI  - The Influence of Internal Quality Assurance and Quality Culture on Performance of Higher Education Institution
BT  - Proceedings of the 2nd International Conference on Research of Educational Administration and Management (ICREAM 2018)
PB  - Atlantis Press
SP  - 274
EP  - 278
SN  - 2352-5398
UR  - https://doi.org/10.2991/icream-18.2019.56
DO  - 10.2991/icream-18.2019.56
ID  - Rifa’i2019/03
ER  -