Proceedings of the International Conference on Public Administration, Policy and Governance (ICPAPG 2019)

The Influence of Leadership Behavior of Employee Service Quality in the Employee Office and Human Resources Development in South Pesisir District

Authors
Muhamad Kadri, Syamsir
Corresponding Author
Muhamad Kadri
Available Online 10 March 2020.
DOI
10.2991/aebmr.k.200305.175How to use a DOI?
Keywords
leadership behavior, service quality, staffing
Abstract

This study aims to study and explain leadership behavior on employee service quality in the Employee Office and Human Resources Development South Pesisir District. The study population was 49 people. The technique of collecting data in this study uses a proportional random sampling technique. The data analysis technique used is a linear regression analysis model with validity test and reliability test. Quantitative research with research uses a linear regression analysis model, showing a direct influence on the leadership of staffing services at the Human Resources Development and Human Resources Agency of the South Coast Regency at 22.3% with a significance of 0,000. This article is part of the final project or thesis of the researcher.

Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the International Conference on Public Administration, Policy and Governance (ICPAPG 2019)
Series
Advances in Economics, Business and Management Research
Publication Date
10 March 2020
ISBN
10.2991/aebmr.k.200305.175
ISSN
2352-5428
DOI
10.2991/aebmr.k.200305.175How to use a DOI?
Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Muhamad Kadri
AU  - Syamsir
PY  - 2020
DA  - 2020/03/10
TI  - The Influence of Leadership Behavior of Employee Service Quality in the Employee Office and Human Resources Development in South Pesisir District
BT  - Proceedings of the International Conference on Public Administration, Policy and Governance (ICPAPG 2019)
PB  - Atlantis Press
SP  - 15
EP  - 19
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.200305.175
DO  - 10.2991/aebmr.k.200305.175
ID  - Kadri2020
ER  -