Proceedings of the 7th International Conference on Social and Political Sciences (ICoSaPS 2022)

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Diskominfo Gresik’S Innovation Through Social Media Management Tools

Authors
Suryo Khasabu1, *, Andre Rahmanto2, Pawito Pawito2
1Magister of Communication Science Student, Sebelas Maret University, Surakarta, Indonesia
2Department of Communication Science, Social & Political Faculty, Sebelas Maret University, Surakarta, Indonesia
*Corresponding author. Email: suryo.khasabu@student.uns.ac.id
Corresponding Author
Suryo Khasabu
Available Online 30 December 2022.
DOI
10.2991/978-2-494069-77-0_31How to use a DOI?
Keywords
User Generated Content; Social Media Management; City Branding; Diskominfo Gresik
Abstract

Today’s technological developments show tremendous progress. Many from the realm of life have taken advantage of the existence of technology itself. Government agencies are no exception. The government’s work as a public service provider should not be separated from branding. The state of public information and communications services that national agencies have implemented to date is still limited in personnel, infrastructure, and organizational governance. Diskominfo Gresik has developed a new concept of social media management. They are known and want to have a good image of their city. They used social media management to develop the concept of social media tools based on user-generated content to increase community involvement. This survey uses a qualitative method by interviewing Diskominfo. There are certainly a number of challenges in implementing the strategies implemented by Diskominfo, but they see them as a challenge to take this a step further. Diskominfo is in the early stages of preparing to use social media to spread the concept of the disclosure using self-developed social media management. It also refers to the guidelines for using social media by government agencies in Permenpan RB No. 83 in 2012. This study aims to get a complete picture of the concept of social media management tools implemented by Diskominfo Gresik.

Copyright
© 2022 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 7th International Conference on Social and Political Sciences (ICoSaPS 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
30 December 2022
ISBN
10.2991/978-2-494069-77-0_31
ISSN
2352-5398
DOI
10.2991/978-2-494069-77-0_31How to use a DOI?
Copyright
© 2022 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Suryo Khasabu
AU  - Andre Rahmanto
AU  - Pawito Pawito
PY  - 2022
DA  - 2022/12/30
TI  - Diskominfo Gresik’S Innovation Through Social Media Management Tools
BT  - Proceedings of the 7th International Conference on Social and Political Sciences (ICoSaPS 2022)
PB  - Atlantis Press
SP  - 224
EP  - 229
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-494069-77-0_31
DO  - 10.2991/978-2-494069-77-0_31
ID  - Khasabu2022
ER  -