The Use of Communication Technologies in Higher Education During the Pandemic: A Systematic Literature Review

DOI

10.2991/978-2-494069-77-0_57How to use a DOI?

Keywords

higher education; information system; pandemic; communication technology; systematic literature review

Abstract

The use of Information and Communication Technology or transformation to digitalization has become a must due to the pandemic, universities. During the crisis due to Covid-19, learning activities and services at universities are carried out remotely, increasing the use of Information and Communication Technology. The use of Information and Communication Technology is an evolution of the presentation of performance data in universities to achieve external accountability by stakeholders, internal accountability in the organizational hierarchy, and improvement and development of services following organizational goals. This study aims to determine the use of Information and Communication Technology in universities during the crisis due to the Covid-19 pandemic. This research method is a Systematic Literature Review used to identify, review and evaluate all research relevant to the research question. A systematic review and identifying articles can be done in each process following the steps or protocols set using the systematic literature review method. Articles were collected from the electronic data-based Scopus, Science Direct, and Google Scholar for English-language articles published from 2020 until 2022. The results show various kinds of use of Information and Communication Technology in universities during the pandemic. The development and evolution of e-learning help to increase internationalization, help university management, help to increase the skill of Information and Communication Technology use, and increase gender and disability access.

Copyright

© 2022 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Suprapti
AU  - Didik Gunawan Suharto
AU  - Rino Ardhian Nugroho
PY  - 2022
DA  - 2022/12/30
TI  - The Use of Communication Technologies in Higher Education During the Pandemic: A Systematic Literature Review
BT  - Proceedings of the 7th International Conference on Social and Political Sciences (ICoSaPS 2022)
PB  - Atlantis Press
SP  - 425
EP  - 431
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-494069-77-0_57
DO  - 10.2991/978-2-494069-77-0_57
ID  - 2022
ER  -