Communication and Network Crisis : Mapping of Important Actors in the #BersatuLawanCovid19 Campaign on Twitter

DOI

10.2991/assehr.k.201219.035How to use a DOI?

Keywords

Communication Crisis, Covid-19 Disaster, Social Network Analysis, Twitter

Abstract

Indonesia seems to not be out of the crisis caused by natural and non-natural disasters, this indicates the need for a crisis communication strategy in the face of disaster. March 2020 Indonesia to become one of the positive countries Covid-19, requires a strategic approach and communication plan tailored to the characteristics of Indonesian society. This research uses the theory of communication networks to illustrate crisis communication and analyze communication actors during the Covid-19 disaster in Indonesia. This study was conducted in the period 13-17 April 2020, where Indonesia is still experiencing a Covid-19 pandemic crisis. The results of this study showed the existence of @BNPB_Indonesia account as the Indonesian Disaster Management Agency was very severe in campaigning #BersatuLawanCovid19 during the Covid-19 disaster crisis as an invitation to involve the community in the face of a Covid-19 disaster. The concept of network analysis during the Covid-19 crisis was illustrated by digital mapping #BersatuLawanCovid19 in the Twitter platform of the @BNPB_Indonesia account observed 716 nodes (actors) and 670 Edge (line/relationship), in addition to BNPB there are actors from the government as eigenvector which has a very high influence in the network (@kemenkesri, @jokowi, @fadlizon, @infomitigasi, @ramlirizal, @divhumas_polri) Actor is referred to as a virtual social group interconnected in computer-mediated communication. Communication channels through the Twitter platform can be used as a network of communication in the dissemination of information during the Covid-19 crisis.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Pipit Fitriyah
AU  - Ahmad Fatoni
AU  - Ahmad Nasher
PY  - 2020
DA  - 2020/12/21
TI  - Communication and Network Crisis : Mapping of Important Actors in the #BersatuLawanCovid19 Campaign on Twitter
BT  - Proceedings of the 6th International Conference on Social and Political Sciences (ICOSAPS 2020)
PB  - Atlantis Press
SP  - 232
EP  - 238
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.201219.035
DO  - 10.2991/assehr.k.201219.035
ID  - Fitriyah2020
ER  -