Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019)

Six Sigma DMAIC practice in cigarette production process: Challenges and Opportunity

Authors
Indrianawati Usman, Rikardo Hutasoit
Corresponding Author
Indrianawati Usman
Available Online October 2019.
DOI
10.2991/icoi-19.2019.110How to use a DOI?
Keywords
Six Sigma, DMAIC, Defect, Critical to Quality
Abstract

The purpose of this paper is to explore the challenge of six sigma implementation to improve the quality of hand clove cigarette products. Systematic investigations are carried out to identify defects. The analytical tool used is SIPOC (Supplier Input Process Output Customer), Pareto analysis and Fishbone diagram. This is a qualitative exploratory study, a single case study research to demonstrate the use of Six sigma, DMAIC and the challenges in its application. Case study analysis shows that there are three defects that occur most in the cigarette production process, namely wrinkle, dirty and incomplety filled. Further analysis shows that incompletely filled defects are critical defects that often occur. After a process improvement has been done, the results are a decrease of 38% defect per million opportunity or from 4,474 to 2,777. The results showed that the use of Six Sigma DMAIC provides an opportunity for companies to reduce defects and produce savings in production costs, increase employee creativity in the production department in reducing the number of defects in the production process. Contribution of this study is the implementation of Six Sigma and DMAIC in a specific case for making hand-rolled cigarette (non machice) in Indonesia. Original values are also obtained by finding improvements to production tools to reduce incompletely filled defects which are critical defects that often occur.

Copyright
© 2019, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019)
Series
Advances in Economics, Business and Management Research
Publication Date
October 2019
ISBN
978-94-6252-806-2
ISSN
2352-5428
DOI
10.2991/icoi-19.2019.110How to use a DOI?
Copyright
© 2019, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Indrianawati Usman
AU  - Rikardo Hutasoit
PY  - 2019/10
DA  - 2019/10
TI  - Six Sigma DMAIC practice in cigarette production process: Challenges and Opportunity
BT  - Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019)
PB  - Atlantis Press
SP  - 630
EP  - 634
SN  - 2352-5428
UR  - https://doi.org/10.2991/icoi-19.2019.110
DO  - 10.2991/icoi-19.2019.110
ID  - Usman2019/10
ER  -