Research on Hotel Practice Satisfaction and Retention Intention of Undergraduates Majoring in Tourism Management

DOI

10.2991/icmcs-18.2018.108How to use a DOI?

Keywords

Tourism management; Hotel practice; Practice satisfaction; Retention intention; Status survey

Abstract

This study investigates the two-term hotel trainees in five universities (three public universities and two private universities) in Jilin Province. It objectively illustrates the impact of hotel practice satisfaction on their retention intention. The results show that training opportunities, working conditions, development space and attention are positively correlated with hotel practice satisfaction of undergraduates majoring in tourism management. There is a high negative correlation between psychological expectation and practice satisfaction of undergraduates majoring in tourism management. Practice satisfaction not only directly affects the intention to stay hotels, but also plays an intermediary role in the influence of training opportunities, working conditions, development space, degree of attention and psychological expectations on the intention to stay. Finally, this study puts forward different countermeasures and suggestions from three perspectives of hotel, universities and students.

Copyright

© 2018, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Chunyan Wang
AU  - Qinglan Luo
PY  - 2018/10
DA  - 2018/10
TI  - Research on Hotel Practice Satisfaction and Retention Intention of Undergraduates Majoring in Tourism Management
BT  - Proceedings of the 8th International Conference on Management and Computer Science (ICMCS 2018)
PB  - Atlantis Press
SP  - 524
EP  - 527
SN  - 2352-538X
UR  - https://doi.org/10.2991/icmcs-18.2018.108
DO  - 10.2991/icmcs-18.2018.108
ID  - Wang2018/10
ER  -