Digital Forensics Challenges in UPI Fraud, QR Scam and Online Payment Theft— A Review
- DOI
- 10.2991/978-94-6239-610-4_27How to use a DOI?
- Keywords
- Authentication; encryption; endpoint security; evidence collection; fraud detection; KYC (Know your customer); Log retention; money mules
- Abstract
The rapid adoption of digital payments particularly India’s Unified payments Interface (UPI) QR- based acceptance, and mobile wallets has produced dramatic convenience gains and equally rapid growth in fraud. This review synthesizes recent literature, incident reports and forensic practice to (1) characterize the main attack vectors used in UPI/QR/Online payment theft, (2) identify digital forensic challenges that impede investigation and prosecution, and (3) propose technical, procedural and policy recommendations to strengthen evidence collection, attribution and remediation. Key challenges include ephemeral evidence, encrypted and proprietary ecosystems, cross-jurisdictional/ multi-actor money-mules, weak endpoint hygiene, and gaps in logging and KYC. Recommended mitigations span better log retention and standardization, improvised endpoints and UX for fraud detection, stronger legal mandates for evidences preservation, and adoption of machine assisted triage and explainable ML for transaction level forensics. Major claims are supported by recent government, academic and industry reports.
- Copyright
- © 2026 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - M. Bharadwaj AU - B. N. Rajarajeshwari PY - 2026 DA - 2026/05/05 TI - Digital Forensics Challenges in UPI Fraud, QR Scam and Online Payment Theft— A Review BT - Proceedings of the First International Conference on Advances in Forensics and Cyber Technologies (ICFACT 2025) PB - Atlantis Press SP - 287 EP - 295 SN - 2352-538X UR - https://doi.org/10.2991/978-94-6239-610-4_27 DO - 10.2991/978-94-6239-610-4_27 ID - Bharadwaj2026 ER -