Enhancing Productivity Using Flow Process Charts and Value Stream Mapping

DOI

10.2991/978-94-6463-252-1_114How to use a DOI?

Keywords

Flow Process Charts; Supply Chain; Work Study; Work Measurement; Method Study

Abstract

In the present scenario, markets are becoming highly volatile, and organizations aspire to flourish in an ever-changing and dynamic environment. Due to the rapid change in the current market, the products and services offered by firms should keep up with the pace of technological advancement. While combining customer co-creation with process planning and operations, this paper analyzes the flow processes of the Swedish-based home-furnishing retailer, IKEA. It studies the effects of flow process charts at IKEA and explores how the planning processes and systems along with organizational planning together form a centralized planning approach. This paper is based on an in-depth exploratory case study that implements flow process charts, value stream mapping and modified layout to organize and classify a time framework of everyday operations about man and equipment handling. Eventually, the paper also reflects upon the refined framework to increase efficiency in process times and minimize customer billing time. This is a first-of-a-kind approach to include an extensive investigation of the time and motion study of operational activities at IKEA that provides a detailed analysis of the work study and process planning. Our study contributes to research in operations and value adding strategies and demonstrates the importance of minimizing time with inter-sectional movements. The findings show a refined flow process network in the form of spaghetti diagrams of layout modification as a necessity to ease the number of operations, lower production costs, and maximize efficiency.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Sruthi Shanker Pydimarry
AU  - B. V. S. Rao
PY  - 2023
DA  - 2023/11/09
TI  - Enhancing Productivity Using Flow Process Charts and Value Stream Mapping
BT  - Proceedings of the Second International Conference on Emerging Trends in Engineering (ICETE 2023)
PB  - Atlantis Press
SP  - 1138
EP  - 1149
SN  - 2352-5401
UR  - https://doi.org/10.2991/978-94-6463-252-1_114
DO  - 10.2991/978-94-6463-252-1_114
ID  - Pydimarry2023
ER  -