Proceedings of the 5th International Conference on Economic Management and Big Data Application (ICEMBDA 2024)

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Customer Concentration and Firm Performance are Analyzed from the Perspective of Information Asymmetry

Authors
Zhengchao Zhang1, Tingting Li1, *
1The College of Economics Bohai University, Jinzhou, Liaoning, China
*Corresponding author. Email: 1349534916@qq.com
Corresponding Author
Tingting Li
Available Online 30 December 2024.
DOI
10.2991/978-94-6463-638-3_41How to use a DOI?
Keywords
Customer concentration; Information asymmetry; Nature of property right; Inverted U-shaped relation
Abstract

Based on the perspective of information asymmetry, this paper selects the data of Shanghai and Shenzhen A-share listed companies from 2014 to 2023 to explore how customer concentration affects the degree of information asymmetry and thus corporate performance. The research shows that the relationship between customer concentration and firm performance is inverted U-shaped. In addition, from the perspective of property rights, it is found that compared with state-owned enterprises, customer concentration in non-state-owned enterprises has a more significant positive impact on enterprise performance. The research results provide a new supplement for the influence of customer concentration on enterprise performance and its influence mechanism, and provide a new theoretical significance and practical basis for enterprise to manage customer relationship and improve resource utilization.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 5th International Conference on Economic Management and Big Data Application (ICEMBDA 2024)
Series
Advances in Economics, Business and Management Research
Publication Date
30 December 2024
ISBN
978-94-6463-638-3
ISSN
2352-5428
DOI
10.2991/978-94-6463-638-3_41How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Zhengchao Zhang
AU  - Tingting Li
PY  - 2024
DA  - 2024/12/30
TI  - Customer Concentration and Firm Performance are Analyzed from the Perspective of Information Asymmetry
BT  - Proceedings of the 5th International Conference on Economic Management and Big Data Application (ICEMBDA 2024)
PB  - Atlantis Press
SP  - 393
EP  - 401
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-638-3_41
DO  - 10.2991/978-94-6463-638-3_41
ID  - Zhang2024
ER  -