Foundations for Digital Transformation: The Case of Vietnam

DOI

10.2991/aebmr.k.211119.007How to use a DOI?

Keywords

digital transformation foundations; nation’s digitalization environment

Abstract

Research purpose:

The purpose of this paper is to analyze the digitalization environment in Vietnam by investigating the foundations for digital transformation, from which enterprises can foresee the opportunities as well as challenges in the process of digital transformation.

Research motivation:

The motivation of this research is based on the observation that digital transformation is accomplished by a combination of people, businesses, and technology and it needs the guidance from a sound strategy, all of which are influenced by the nation’s digitalization environment. Understanding this environment plays a critical role in shaping not only the future digital transformation of industries but also the digital transformation strategies of enterprises.

Research design, approach and method:

This study uses data analysis and synthesis methods, with data taken from World Bank, previously published studies, as well as Government’s official statistical data…

Main findings:

Vietnam has laid solid foundations for digital transformation with the growing internet usage and large base of social network users; ambitious programs, directives and laws by the Government to promote a digitally empowered country; the rising of non-cash payment methods usage; an increasing number of technology-enabled logistics companies supporting digital economic activities like e-commerce.. However, there are still challenges that enterprises will need to face, including the persisting majority of cash payments and the lacking of digital skills.

Practical/managerial implications:

Taking advantage of the opportunities along with overcoming the challenges in customer behavior and human resources will help Vietnamese businesses build an appropriate digital transformation strategy.

Copyright

© 2021 The Authors. Published by Atlantis Press International B.V.

Open Access

This is an open access article under the CC BY-NC license.

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TY  - CONF
AU  - Tran Minh ANH
PY  - 2021
DA  - 2021/12/07
TI  - Foundations for Digital Transformation: The Case of Vietnam
BT  - Proceedings of the International Conference on Emerging Challenges: Business Transformation and Circular Economy (ICECH 2021)
PB  - Atlantis Press
SP  - 61
EP  - 72
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.211119.007
DO  - 10.2991/aebmr.k.211119.007
ID  - ANH2021
ER  -