Digital Platform Workers: Setting the HRM Research Agenda

DOI

10.2991/aebmr.k.210507.013How to use a DOI?

Keywords

Digital labor platforms, digital platform workers, HRM theories

Abstract

More full-time basis employees currently are looking into the gig workforce. While the digital platform workers are offered freedom in selecting jobs and flexible working hours, however, digital platform workers Malaysia could not be considered as employees who are entitled for employee benefits. Nevertheless, there is paucity of research concerning how Human Resource Management (HRM) theories and concepts apply in the gig workforce. This study aimed to examine to what extent HRM practices control gig workers. This paper proposed that digital platform workers are clearly different from the traditional employees. This paper explored how digital labor platforms control across the digital platforms among workers and customers. This paper also critically discussed how digital labor platforms influence the digital platform workers’ autonomy and dependence. Implications for HRM research were also discussed. This paper improves our current understanding on the gig workforce and highlights the potential questions as future researches on HRM in the gig workforce.

Copyright

© 2021, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Tay Lee Chin
AU  - Tan Fee Yean
PY  - 2021
DA  - 2021/05/09
TI  - Digital Platform Workers: Setting the HRM Research Agenda
BT  - Proceedings of the Ninth International Conference on Entrepreneurship and Business Management (ICEBM 2020)
PB  - Atlantis Press
SP  - 84
EP  - 87
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.210507.013
DO  - 10.2991/aebmr.k.210507.013
ID  - Chin2021
ER  -