Digital-Based Talent Management in Public Sector: A Case from the West Java Provincial Government

DOI

10.2991/978-2-38476-104-3_23How to use a DOI?

Keywords

Talent Management; Digitalized Talent Management; Public Organization; Civil Service Management

Abstract

The previous studies have indicated that empirical research on talent management in public sector organizations are still lack compared to the private sector. To fill this gap, we conducted this empirical study to examine talent management practices in the public sector through case studies on the implementation of digital-based civil service talent management in West Java Provincial Government, Indonesia. A qualitative approach was employed using a case study. Data were collected from the civil service agencies through interviews with key personnel as well as document analysis. This study shows that the implementation of talent management in West Java Provincial Government is the most important strategy to support the merit system in local government human resource management. The essential implementation steps are preparing digital-based talent management business models and processes, filling the databased of civil service potential and competency profiles, mapping talent boxes, and utilizing information systems accurately for the talent acquisition process, talent development, talent retention, and talent placement. A digital process approach has several benefits, including having complete and measurable talent data of all employees, and a paradigm shift in HR management that becomes more objective, effective, and efficient. Key factors to consider when implementing digital-based talent management are top leadership commitment and support, HR agency capabilities, IT infrastructure support and continuous improvement. This study is still limited as it focuses only on the talent management process and does not measure the impact of talent management on other variables such as individual performance, organizational performance, or other relevant influences. This will serve as a reference for future research.

Copyright

© 2024 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Nurhakim Ramdani Fauzian
PY  - 2023
DA  - 2023/09/29
TI  - Digital-Based Talent Management in Public Sector: A Case from the West Java Provincial Government
BT  - Proceedings of the  Fourth International Conference on Administrative Science (ICAS 2022)
PB  - Atlantis Press
SP  - 212
EP  - 223
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-104-3_23
DO  - 10.2991/978-2-38476-104-3_23
ID  - Fauzian2023
ER  -