Proceedings of the Fourth International Conference on Administrative Science (ICAS 2022)

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Building a Digital Bureaucracy Through the Implementation of Collaborative Governance in the Regional Government of Bandung City

Authors
Wieky Rusmanto1, *, Arini Permatasari1
1Faculty of Social and Political Science, Nurtanio University, Bandung, Indonesia
*Corresponding author. Email: rusmantowieky@gmail.com
Corresponding Author
Wieky Rusmanto
Available Online 29 September 2023.
DOI
10.2991/978-2-38476-104-3_52How to use a DOI?
Keywords
Bureaucracy; Collaborative Governance; Digital Governance
Abstract

Technology adoption in government bureaucracy has been implemented for a long time, technology is considered capable of improving bureaucratic performance one of which can improve the quality of public services. Along with the times, the use of technology in the bureaucracy is overgrowing, giving birth to the concept of digital bureaucracy, where the bureaucracy in carrying out its functions is always based on the use of technological advances. On the other hand, digital bureaucracy requires human resources that are not only professional but also must be able to establish good communication and coordination. Based on this understanding, this article examines efforts to build a digital bureaucracy through the application of collaborative governance implemented in the regional government of the City of Bandung. The research method used is a qualitative research method with a descriptive approach. The results of the analysis show that the application of collaborative governance is not only a requirement for the implementation of digital bureaucracy, which requires partnerships between various elements in the regional government bureaucracy of Bandung City, but the existence of joint partnerships will be able to accelerate the development of digital bureaucracy due to collaborative efforts in accordance with their respective tasks and functions. Able to accelerate the acceleration of digital bureaucratic development in the city of Bandung.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the Fourth International Conference on Administrative Science (ICAS 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
29 September 2023
ISBN
10.2991/978-2-38476-104-3_52
ISSN
2352-5398
DOI
10.2991/978-2-38476-104-3_52How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Wieky Rusmanto
AU  - Arini Permatasari
PY  - 2023
DA  - 2023/09/29
TI  - Building a Digital Bureaucracy Through the Implementation of Collaborative Governance in the Regional Government of Bandung City
BT  - Proceedings of the  Fourth International Conference on Administrative Science (ICAS 2022)
PB  - Atlantis Press
SP  - 544
EP  - 556
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-104-3_52
DO  - 10.2991/978-2-38476-104-3_52
ID  - Rusmanto2023
ER  -