Patient Experiences In Internal And Surgical Ward at State Hospital Labuang Baji Makassar

DOI

10.2991/icaaip-17.2018.55How to use a DOI?

Keywords

Patients' experiences, Patients' satisfaction, Quality of care

Abstract

People use the term patients experience and patient's satisfaction, alternately. As a matter fact, these two terms are different specifically in terms of measurement's concept. Patient satisfaction survey usually consist of questions that do not really measure the exact treatment experience. Satisfaction is considered to be failed in affecting the improvement of quality of care. This can only be measured by patients' experiences data. The aim of this study was to describe the patients' experiences in State Hospital Labuang Baji Makassar. Patients in State Hospital Labuang Baji Makassar. The population number was 3.315. Sample were gained using proportional stratified random sampling and there were 93 respondents chosen.

Copyright

© 2018, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Nur Arifah
AU  - Fridawaty Rivai
AU  - A. Zulfaidah Putri Delima
PY  - 2017/08
DA  - 2017/08
TI  - Patient Experiences In Internal And Surgical Ward at State Hospital Labuang Baji Makassar
BT  - Proceedings of the 8th International Conference of Asian Association of Indigenous and Cultural Psychology (ICAAIP 2017)
PB  - Atlantis Press
SP  - 234
EP  - 237
SN  - 2352-5398
UR  - https://doi.org/10.2991/icaaip-17.2018.55
DO  - 10.2991/icaaip-17.2018.55
ID  - Arifah2017/08
ER  -