Proceedings of the International Conference on Communication and Media 2022 (i-COME 2022)

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Synchronous Communication in Post-pandemic Era for Higher Education

Authors
S. Maartandan Suppiah1, *, Mohd Khairie Ahmad1, Azelin Aziz1, Mohd Amirul Fauzi2
1Universiti Utara Malaysia, Kedah, Malaysia
2Ritz Carlton Langkawi, Kedah, Malaysia
*Corresponding author. Email: s.maartandan.suppiah@uum.edu.my
Corresponding Author
S. Maartandan Suppiah
Available Online 31 August 2023.
DOI
10.2991/978-2-38476-098-5_34How to use a DOI?
Keywords
Hybrid class; Cyber communication; COVID-19; University
Abstract

The COVID-19 pandemic has rendered nearly every aspect of society incapacitated. However, the advancement of communication technology has given rise to a substitute that can ensure the continuation of numerous industries, particularly education. Synchronous communication tools like Webex, Zoom, Microsoft Teams, Google Meet and others have made it possible for students and teachers to communicate as if they were in-person class interaction. This paper present and discuss the potential and challenges of synchronous communication to be adapted in post COVID-19 era of higher learning institution. This was done using an in-depth interview method with 13 informants who were students at higher education institutions. The data was transcribed and analysed using thematic analysis. While adaptation of synchronous communication in teaching and learning potentially materialised hybrid classes or alternative delivery, yet various challenges were found need to be addressed.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Communication and Media 2022 (i-COME 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
31 August 2023
ISBN
978-2-38476-098-5
ISSN
2352-5398
DOI
10.2991/978-2-38476-098-5_34How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - S. Maartandan Suppiah
AU  - Mohd Khairie Ahmad
AU  - Azelin Aziz
AU  - Mohd Amirul Fauzi
PY  - 2023
DA  - 2023/08/31
TI  - Synchronous Communication in Post-pandemic Era for Higher Education
BT  - Proceedings of the International Conference on Communication and Media 2022 (i-COME 2022)
PB  - Atlantis Press
SP  - 392
EP  - 402
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-098-5_34
DO  - 10.2991/978-2-38476-098-5_34
ID  - Suppiah2023
ER  -