Proceedings of the 5th FIRST T3 2021 International Conference (FIRST-T3 2021)

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The Factors Affecting Food Delivery Application Users Shopping Routine Behavior during the Covid-19 Pandemic

Authors
Sari Lestari Zainal Ridho1, *, Habsah Binti Haji Mohamad Sabli2, Kartini Binti Che Ibrahim2, Hadi Jauhari1, Detmuliati Alditia1, Alfitriani Alfitriani1, Putri Anggita Prameswari Pracena1
1Politeknik Negeri Sriwijaya, Palembang, Sumatera Selatan, Indonesia
2Politeknik Mukah, Mukah, Sarawak, Malaysia
*Corresponding author. Email: sarilestari@poslri.ac.id
Corresponding Author
Sari Lestari Zainal Ridho
Available Online 11 February 2022.
DOI
10.2991/assehr.k.220202.024How to use a DOI?
Keywords
Restaurant; Food Delivery Application; Shopping Routine; Covid-19
Abstract

The purpose of this study is to evaluate the influence of variables that affect the shopping routines of food delivery application users during the Covid-19 pandemic. Food Delivery Application refers to application based deliver services that make the customer easier consume food from the restaurant. Data collection was carried out in the third quarter of 2021 and this research obtained 117 respondents who met the criteria required for this study, using the purposive sampling technique. The data collected were analyzed using the technique of Partial Least Squares Structural Equation Modeling. Based on the results of data processing, it shows that Price Advantage, Trust, Interface Issues are significant and have a positive effect on the Shopping Routines of Food Delivery Application users. The implication of these findings is Food Delivery Application providers should improve and or maintain the business policy regarding the price, trust and interface of the application. For instance, by giving more price advantages, increasing the service receiver trust and improving interface of the applications.

Copyright
© 2022 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article under the CC BY-NC license.

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Volume Title
Proceedings of the 5th FIRST T3 2021 International Conference (FIRST-T3 2021)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
11 February 2022
ISBN
978-94-6239-533-6
ISSN
2352-5398
DOI
10.2991/assehr.k.220202.024How to use a DOI?
Copyright
© 2022 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article under the CC BY-NC license.

Cite this article

risenwbib
TY  - CONF
AU  - Sari Lestari Zainal Ridho
AU  - Habsah Binti Haji Mohamad Sabli
AU  - Kartini Binti Che Ibrahim
AU  - Hadi Jauhari
AU  - Detmuliati Alditia
AU  - Alfitriani Alfitriani
AU  - Putri Anggita Prameswari Pracena
PY  - 2022
DA  - 2022/02/11
TI  - The Factors Affecting Food Delivery Application Users Shopping Routine Behavior during the Covid-19 Pandemic
BT  - Proceedings of the 5th FIRST T3 2021 International Conference (FIRST-T3 2021)
PB  - Atlantis Press
SP  - 138
EP  - 143
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.220202.024
DO  - 10.2991/assehr.k.220202.024
ID  - Ridho2022
ER  -