Research on the Framework and Platform of Operation and Maintenance Quality Evaluation of Complex Information System
Authors
Xiaoshuang Wang, Qiang Li, Hong Huang, Feng Han
Corresponding Author
Qiang Li
Available Online 14 December 2020.
- DOI
- 10.2991/aebmr.k.201211.124How to use a DOI?
- Keywords
- Operation and maintenance management, quality evaluation, evaluation platform
- Abstract
Scientific, standardized and credible complex information system operation and maintenance quality evaluation is an important guarantee for improving the efficiency of system operation and maintenance management. By analysing the research status of service management, and analysing the difficulties and concerns of the current operation and maintenance quality evaluation work, this paper designs the operation and maintenance quality evaluation framework of complex information system, and studies the functional requirements of the operation and maintenance evaluation platform and the key problems to be solved in the platform construction.
- Copyright
- © 2020, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Xiaoshuang Wang AU - Qiang Li AU - Hong Huang AU - Feng Han PY - 2020 DA - 2020/12/14 TI - Research on the Framework and Platform of Operation and Maintenance Quality Evaluation of Complex Information System BT - Proceedings of the Fifth International Conference on Economic and Business Management (FEBM 2020) PB - Atlantis Press SP - 716 EP - 719 SN - 2352-5428 UR - https://doi.org/10.2991/aebmr.k.201211.124 DO - 10.2991/aebmr.k.201211.124 ID - Wang2020 ER -