Proceedings of the 2022 3rd International Conference on E-commerce and Internet Technology (ECIT 2022)

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Enterprise Social Media Communication Visibility and Knowledge Sharing Behavior: Role of Impression Management Motivation

Authors
Yuan Sun1, Xujie Li1, *, Anand Jeyaraj2
1School of Business Administration, Zhejiang Gongshang University, Hangzhou, Zhejiang, People’s Republic of China
2Raj Soin College of Business, Wright State University, Dayton, OH, USA
*Corresponding author. Email: lixujie136@163.com
Corresponding Author
Xujie Li
Available Online 10 November 2022.
DOI
10.2991/978-94-6463-005-3_43How to use a DOI?
Keywords
enterprise social media; communication visibility; information technology feature; impression management motivation; knowledge sharing behavior
Abstract

As an emerging information technology (IT) platform, Enterprise social media (ESM) such as DingTalk and WeChat experienced explosive growth during the outbreak of COVID-19. ESM is not only a communication channel but also a social platform for managing human resources, communication, learning, collaboration and knowledge sharing. This paper explores the role of communication visibility as an IT feature in promoting employee knowledge sharing behavior. Using the theory of communication visibility and impression management, this paper proposes a model to explore how information transparency and network translucence of ESM affect the explicit and tacit attributes of knowledge sharing behavior, which is influenced by employees’ impression management motivation. This research is helpful for managers to motivate employees’ behavior by understanding the influencing mechanisms.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 2022 3rd International Conference on E-commerce and Internet Technology (ECIT 2022)
Series
Atlantis Highlights in Engineering
Publication Date
10 November 2022
ISBN
10.2991/978-94-6463-005-3_43
ISSN
2589-4943
DOI
10.2991/978-94-6463-005-3_43How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Yuan Sun
AU  - Xujie Li
AU  - Anand Jeyaraj
PY  - 2022
DA  - 2022/11/10
TI  - Enterprise Social Media Communication Visibility and Knowledge Sharing Behavior: Role of Impression Management Motivation
BT  - Proceedings of the 2022 3rd International Conference on E-commerce and Internet Technology (ECIT 2022)
PB  - Atlantis Press
SP  - 437
EP  - 448
SN  - 2589-4943
UR  - https://doi.org/10.2991/978-94-6463-005-3_43
DO  - 10.2991/978-94-6463-005-3_43
ID  - Sun2022
ER  -