Proceedings of the 10th International Conference on Business, Accounting, Finance and Economics (BAFE 2022)

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The Consequences of COVID-19 Pandemic on FMCG Warehouse Operations in Klang Valley: A Qualitative Study Approach

Authors
Afwan Hakim Md Mahdzir1, 2, *, Shum Jing Rou1, Ling Fang Zeng1, Mohd Azam Din1, Khairul Rizuan Suliman1, Mohd Abidin Bakar1
1Faculty of Science, Universiti Tunku Abdul Rahman, Jalan Universiti, Bandar Barat, 31900, Kampar, Perak, Malaysia
2Faculty of Technology Management and Technopreneurship, Universiti Teknikal Malaysia Melaka, Jalan Hang Tuah Jaya, 761000, Durian Tunggal, Melaka, Malaysia
*Corresponding author. Email: afwanh@utar.edu.my
Corresponding Author
Afwan Hakim Md Mahdzir
Available Online 4 February 2023.
DOI
10.2991/978-2-494069-99-2_20How to use a DOI?
Keywords
COVID-19; Impact; FMCG Warehouse; Warehouse operations
Abstract

Fast-moving consumer goods (FMCG) warehouses face unprecedented risks during the COVID-19 pandemic, making it necessary to assess the impact of COVID-19 on the warehousing industry. The study aims to understand FMCG warehouse in Klang Valley operations prior to the COVID-19 pandemic, assess the impact of the COVID-19 pandemic, and identify strategies employed by these FMCG warehouse operations to overcome the problems caused by the COVID-19 pandemic. The situation is studied based on qualitative research methods, and the ATLAS.ti software is used as the mechanism for analyzing and presenting the results. The results show that the infections within the warehouse, labour shortages and changes in sales are some of the impacts that are experiencing by the Klang Valley warehouse operators. This is the first comprehensive review of latest literature on FMCG storage operations during the pandemic in Malaysia. This research is beneficial for warehouse operators and logistics personnel by incorporating insights from warehouse managers to adapt to pandemic-driven warehouse operations.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 10th International Conference on Business, Accounting, Finance and Economics (BAFE 2022)
Series
Advances in Economics, Business and Management Research
Publication Date
4 February 2023
ISBN
978-2-494069-99-2
ISSN
2352-5428
DOI
10.2991/978-2-494069-99-2_20How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Afwan Hakim Md Mahdzir
AU  - Shum Jing Rou
AU  - Ling Fang Zeng
AU  - Mohd Azam Din
AU  - Khairul Rizuan Suliman
AU  - Mohd Abidin Bakar
PY  - 2023
DA  - 2023/02/04
TI  - The Consequences of COVID-19 Pandemic on FMCG Warehouse Operations in Klang Valley: A Qualitative Study Approach
BT  - Proceedings of the 10th International Conference on Business, Accounting, Finance and Economics (BAFE 2022)
PB  - Atlantis Press
SP  - 239
EP  - 254
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-2-494069-99-2_20
DO  - 10.2991/978-2-494069-99-2_20
ID  - Mahdzir2023
ER  -