Influence of Intellectual Capital toward Micro Small and Medium Enterprises’ (MSMEs’) Performance in Malang City

DOI

10.2991/aicobpa-18.2019.59How to use a DOI?

Keywords

intellectual capital; performance; MSMEs

Abstract

The purpose of this study was to determine the effect of intellectual capital built on human capital, customer capital, structural capital, social capital, technology capital, and spiritual capital with the performance of MSMEs in Malang. The research method used in this study is survey and quantitative methods, with primary data obtained in Malang. The results of this study indicate that Malang is an industrial area where most industries are small and micro industries. However, like MSMEs in Indonesia in general the condition of MSMEs in Malang is not much different from the condition of MSMEs in other cities, most of which are not professionally managed, without clear management. These MSMEs must be able to grow rapidly if managed professionally. MSMEs in Malang are also divided into several centers or communities, 5 of which are the center of the rattan industry, the furniture industry, the Tempe chips industry, the ceramic industry, the industrial center and sanitation facilities. These five communities became the object of this research. The conclusion of this study is that MSME actors will produce high business performance if they are able to implement and increase their intellectual capital, namely, human capital, customer capital, structural capital, social capital, technology capital, and spiritual capital because higher performance will be produced. Social capital and spiritual capital are important components in improving the performance of MSMEs, considering that these two capitals have become the strength of MSME actors in carrying out their business, while structural capital (institutional) is a challenge that must be resolved by MSME actors.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Yudha Prakasa
PY  - 2019/08
DA  - 2019/08
TI  - Influence of Intellectual Capital toward Micro Small and Medium Enterprises’ (MSMEs’) Performance in Malang City
BT  - Proceedings of the Annual International Conference of Business and Public Administration (AICoBPA 2018)
PB  - Atlantis Press
SP  - 260
EP  - 263
SN  - 2352-5428
UR  - https://doi.org/10.2991/aicobpa-18.2019.59
DO  - 10.2991/aicobpa-18.2019.59
ID  - Prakasa2019/08
ER  -