E-Government Innovation: E-Wadul application for better public service of Surabaya City

DOI

10.2991/aicobpa-18.2019.47How to use a DOI?

Keywords

e-government; innovation; public service

Abstract

The Government of Surabaya city through e-wadul application tried to improve the quality of public service to their citizen. Improve the quality of public service through electronic government provide public administration efficiency, accountability and transparency. This research could be classified as a literature review and critical research. The aim of this research is to analyze e-government innovation used by the government of Surabaya city. The result of this research is related to Goldsmith’s theory of e-government. The benefit of e-wadul Application could improve the quality of public service to the citizens of Surabaya city.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Shinta Happy Yustiari
PY  - 2019/08
DA  - 2019/08
TI  - E-Government Innovation: E-Wadul application for better public service of Surabaya City
BT  - Proceedings of the Annual International Conference of Business and Public Administration (AICoBPA 2018)
PB  - Atlantis Press
SP  - 209
EP  - 211
SN  - 2352-5428
UR  - https://doi.org/10.2991/aicobpa-18.2019.47
DO  - 10.2991/aicobpa-18.2019.47
ID  - Yustiari2019/08
ER  -