New Public Service in a Democratic Government

DOI

10.2991/aicobpa-18.2019.26How to use a DOI?

Keywords

new public service; democratic; government

Abstract

This study aims to explain the new public service in democratic governance. New public service in a democratic government is very important, because new public service is one of the characteristics of a democratic government that must be realized, so that it will strengthen the existence of a democratic government, but it can also provide many benefits and determine the performance of democratic government organizations. The formulation of the problem in this study how is the new public service in a democratic government? The method used in this study is literature study. In this case the author reviews books, articles, proceedings, other documents in the form of government policy documents, etc. related to the topics discussed. The results of this study show the new public service as the latest perspective of public administration putting public service as the main activity in a democratic government. There are seven characteristics of public services according to the new public service which should be implemented effectively by democratic governments, namely: (1) Serving citizens not customers; (2) Meeting the public interest; (3) Prioritizing citizens over entrepreneurship; (4) Thinking strategically, acting democratically; (5) Realizing the complexity of accountability; (6) Serving rather than directing; (7) Prioritizing the interests of society rather than productivity.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Ishak Kusnandar
PY  - 2019/08
DA  - 2019/08
TI  - New Public Service in a Democratic Government
BT  - Proceedings of the Annual International Conference of Business and Public Administration (AICoBPA 2018)
PB  - Atlantis Press
SP  - 110
EP  - 112
SN  - 2352-5428
UR  - https://doi.org/10.2991/aicobpa-18.2019.26
DO  - 10.2991/aicobpa-18.2019.26
ID  - Kusnandar2019/08
ER  -