Learning Through Digital Media: Opportunities and Challenges among Indonesian Citizens

DOI

10.2991/978-2-38476-372-6_4How to use a DOI?

Keywords

Digital Media; Digital Divide; E-learning Learner Experience; Virtual Learning Community

Abstract

Learning is a fundamental human right. In Indonesia, the law guarantees education for all citizens, regardless of race, location, or social status. However, even in this digitalized era, digital divide remains an ongoing challenge for Indonesian citizens. This study was designed to explore in-depth how digital media could possibly widen learning opportunities, the practices, and challenges based on the concept of e-learning learner experience. Focusing on the widely used digital media platform, namely mobile instant messaging and social media application, this qualitative study purposively engaged with 14 citizens from nine different regions in Indonesia, who joined virtual learning communities. Data was collected through phone interviews and further analyzed with thematic analysis. Results of the study showed that people with high intention to learn voluntarily joined a virtual learning community to optimize their learning opportunity. In their communities, digital media served as a catalyst for knowledge sharing and provided a place to meet people with the same visions, needs, and interest. The e-learning learner experience was found to be positive due to the clear intentions, regardless of the obstacles. Challenges of this practice were related to internet access, especially for those coming from the outer or less developed regions.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Anggun Nadia Fatimah
PY  - 2025
DA  - 2025/03/05
TI  - Learning Through Digital Media: Opportunities and Challenges among Indonesian Citizens
BT  - Proceedings of the 5th Annual Civic Education Conference (5th ACEC 2024)
PB  - Atlantis Press
SP  - 25
EP  - 39
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-372-6_4
DO  - 10.2991/978-2-38476-372-6_4
ID  - Fatimah2025
ER  -