Proceedings of the 3rd International Conference on Special Education (ICSE 2019)

Parents Satisfaction with Services Provided by Shadow Aides in an Inclusive Classroom

Authors
Nil Farakh Sulaiman, Hanani Harun Rasit, Hasnah Toran, Nazmin Abdullah
Corresponding Author
Nil Farakh Sulaiman
Available Online December 2019.
Keywords
parents satisfaction, shadow aide, inclusive classroom, autism
Abstract

Parents’ perspectives regarding their child’s education is important to be investigated.  Hence, the main purpose of this study is to examine parents’ satisfaction with the services provided by shadow aides to support their children in inclusive settings and to explore the strategies on how to improve the services of these shadow aides. Specifically, parents’ satisfaction of the aides' personal value, self-initiative, job execution, communication, report preparation and ability to follow school rules was measured. A mixed-method research approach based on questionnaires and semi-structured interviews was employed. Eighteen parents whose children with autism attending inclusive program with shadow aides participated in this study. Data were analyzed via SPSS and NVivo. Data revealed that most parents were satisfied with the services provided by the shadow aides. They also felt that the quality of shadow aides’ skills could be improved by having more practical training.

Copyright
© 2019, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 3rd International Conference on Special Education (ICSE 2019)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
December 2019
ISBN
978-94-6252-876-5
ISSN
2352-5398
Copyright
© 2019, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Nil Farakh Sulaiman
AU  - Hanani Harun Rasit
AU  - Hasnah Toran
AU  - Nazmin Abdullah
PY  - 2019/12
DA  - 2019/12
TI  - Parents Satisfaction with Services Provided by Shadow Aides in an Inclusive Classroom
BT  - Proceedings of the 3rd International Conference on Special Education (ICSE 2019)
PB  - Atlantis Press
SP  - 181
EP  - 184
SN  - 2352-5398
UR  - https://www.atlantis-press.com/article/125928853
ID  - Sulaiman2019/12
ER  -